At LEVO Gym & Rehabilitation Center, we aim to ensure a high-quality experience for all our clients. Our refund policy is as follows:

Memberships:

• Monthly and annual memberships are non-refundable once activated or after 7 days from the date of purchase — whichever comes first.

Personal Training & Rehab Sessions:

• Unused personal training or rehabilitation sessions are eligible for a refund within 14 days of purchase, provided no sessions have been booked.

Missed Sessions:

• Any scheduled session that is not attended without at least 12 hours’ notice will be considered used and is non-refundable.

Cancellations:

• Approved refunds will be processed within 7–14 business days via the original payment method.

Exceptions:

• Promotional packages, limited-time offers, or free trial sessions are not eligible for refunds.